As a Supporting Lead for Zoom’s Billing Team, I help APAC managers oversee the TaskUs Billing team, monitoring operations, guiding queue performance, cascading updates, handling escalations, and leading approvals on key billing concerns.
With experience in customer service, billing operations, technical support, sales, and leadership, I value clear communication and teamwork to deliver accurate, reliable, and empathetic service.
I’m passionate about continuous learning, remote team management, and process improvement, and I’m eager to grow with organizations that value initiative, collaboration, and excellence.
I'm also looking to transition into VA roles and is actively seeking a client.
