*Respond effectively to clients, identify their needs and recommend suitable products and services
*Manages sales transaction and related processes with accuracy and efficiency.
*Proficient in handling inbound and outbound calls, as well as the over the counter sales transactions.
*Mentor and assist newly hired agents to familiarize them with company processes and improve their sales skills.
* Successfully managed diverse accounts across Healthcare, Telecommunications, and Retail sectors.
*Experience in various communication channels, including blended support, pure voice, chat and email.
*Highly proficient in both spoken and written English with exceptional communication skills.
