I'm an experienced professional with a strong background in customer support, communication, and data management. I have over five years of experience as an ESL teacher, where I helped students improve their English skills by solving their problems and providing tailored solutions. This role sharpened my ability to listen, communicate clearly, and adapt quickly to different needs.
I’m skilled in using communication tools like Slack, Google Workspace, and Zoom to collaborate with teams and manage tasks efficiently. I’m also familiar with CRM platforms such as HubSpot, Zendesk, and Intercom, and I am actively expanding my knowledge of marketing tools like Mailchimp and Shopify and analytics platforms like Google Analytics.
I thrive in fast-paced environments, am passionate about problem-solving, and continuously seek new ways to improve processes and enhance customer experiences. I’m eager to apply my skills in customer support and data management to contribute effectively to any team.
