Medical Biller | Social Media Consultant | Travel Consultant

I am a Customer Service Representative and Social Media Consultant with over 10 years of experience in the travel, essential services, and telecommunications industries. I have worked with well-known companies in the Philippines, providing reliable customer support and making sure clients receive timely and accurate assistance.

I have handled internet billing concerns and broadband troubleshooting, water billing and technical issues, and travel-related inquiries such as ticket bookings, cancellations, and refunds. I also have experience managing customer concerns through social media platforms like Facebook and X using Salesforce, ensuring professional and prompt responses.

I also have experience as a Medical Biller with a focus on payment posting. I am familiar with posting insurance and patient payments, reviewing ERAs and EOBs, resolving posting discrepancies, and making sure payments are applied correctly and on time. I pay close attention to details and understand the importance of accuracy in medical billing.

I am proficient in Sky Travel GDS, Skyspeed, and Microsoft Office applications including Excel, PowerPoint, and Word. I am well-organized, mindful of deadlines, and committed to doing my work efficiently. I take pride in delivering quality support and always aim to meet or exceed expectations.