Account Specialist | Customer Service Representative | CRM (Salesforce) | Billing & Payments | Insurance Verification | Healthcare & Financial Support | Remote Ready

Account Specialist with 4+ years of experience managing complex customer accounts across healthcare and financial industries. Skilled in CRM platforms (Salesforce, Zendesk, ServiceNow), fraud prevention, and data analysis tools (Excel, SQL), with a proven track record of improving workflows, reducing resolution times, and driving customer satisfaction. Let's get started!