Dedicated customer service and sales professional with 6 years of experience in the cleaning service industry , Good record in OLJ and Top Rated in Upwork. Skilled in appointment scheduling, client communication, lead follow-up, sales, and administrative support. Experienced using CRM and booking platforms such as BookingKoala and Jobber. Strong communication skills, detail-oriented, reliable, and able to work efficiently in fast-paced environments while providing excellent customer service.