With 7 years of professional experience—4 in operations and 3 in Human Resources—I bring a comprehensive approach to human capital management. I specialize in full-cycle recruitment, labor compliance, employee relations, compensation and benefits, performance management, and strategic sourcing initiatives. I support business growth by building efficient HR systems and people-first policies.
My work spans multiple industries including BPO, administrative services, and consulting. I’ve led HR generalist functions for employees across roles from agents to senior leaders, ensuring organizational compliance and promoting a culture of accountability and care.
I am currently pursuing a Master of Arts in Psychology (Thesis Track) at Colegio de San Gabriel Arcangel, Inc. This graduate program sharpens my foundation in psychological theory, research, and application, with advanced training in areas such as developmental psychology, abnormal and clinical psychology, personality theories, psychological assessment, psychotherapy and counseling, and research methods.
Beyond HR: Certified Human Resource Associate (CHRA) – HREAPCertified in Six Sigma Yellow Belt and Green Belt – Project Management Institute & LinkedIn Learning
Mental Health Advocate: Trained in DSM-5 diagnostics, trauma-informed care, crisis intervention, and dual diagnosis through NCTSN and OMHSAS
Customer Service Professional Certificate (CSPC) – Zendesk & LinkedIn Learning
Programmable Messaging and Voice Professional Certificate (PMVPC) – Twilio & LinkedIn LearningCareer Essentials in Project Management – LinkedIn Learning
Peaq Performance Qoaching – iQor
Key strengths: Full-Cycle Recruitment & Strategic Talent SourcingEmployee Relations & Labor Law Compliance (including DOLE/NLRC and due process)
HR Document Management (NTEs, COEs, Contracts, Memos and other HR documents)
Compensation & Benefits Administration
Mental Health & Wellness Initiatives
Employee Referral Program Management BPO and HR Support Services
Expertise Process Optimization & HR Project Management
I’m passionate about creating high-performing, compliant, and people-centered workplaces. Let’s connect and explore how I can help your team succeed. You can reach me at -----------
Verified
