•Skilled in phone-based support (inbound/outbound), chat, and email communications.•Strong administrative experience in data entry, email and calendar management, and report generation. •Proven ability to manage client prospecting, organize data using Google Tracker, and compile performance metrics. •Proficient in Microsoft Office, Google Workspace, and project tools. •Detail-oriented, highly organized, quick to learn, and committed to continuous growth and excellence in administrative support.