I am a reliable and detail-oriented Virtual Assistant with 2 years of experience as a Customer Service Representative and 2 years of experience as an E-commerce Virtual Assistant managing online stores through WooCommerce.
My experience includes customer support, order processing, inventory and product management, order fulfilment, shipping and tracking coordination, handling refunds and replacements, administrative tasks, and day-to-day e-commerce operations.
I am proficient in tools such as WooCommerce, -----------, ShipStation, Slack, Canva, PhotoRoom, Nextiva, and other online business and communication platforms. I am organised, adaptable, and committed to providing efficient administrative and customer support.
