Customer Support Specialist and Airbnb Virtual Assistant with 4+ years of experience in guest communication, reservation management, and short-term rental operations.
Experienced in handling guest inquiries through email, chat, and phone while managing reservations, check-ins, check-outs, and guest requests. Proficient in Hostaway, Airbnb, -----------, VRBO, Expedia, Slack, Gmail, Google Workspace, Canva, and Notion.
Known for strong communication skills, attention to detail, problem-solving, and providing exceptional customer service. I work efficiently in remote environments and am committed to delivering positive guest experiences while supporting smooth day-to-day operations.
Currently seeking a long-term remote opportunity where I can contribute my skills and grow with a dedicated team.
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