Hello! I’m Ricky Allen Enriquez, a customer support specialist with 8+ years of experience supporting global brands like Google, Microsoft, and HP. My background includes technical support, customer service, and order management, along with experience as a Credentialing Coordinator at Aya Healthcare, where I handled healthcare professional records, verified documents, and ensured compliance and data accuracy.
I’m experienced in tools such as Zendesk, Google Sheets, Stripe, Microsoft Office, and Google Workspace, and I focus on clear communication, problem-solving, and delivering excellent customer support. My experience in both technical support and healthcare credentialing has strengthened my attention to detail, data management, and ability to handle sensitive information professionally.