Customer Service Specialist | Virtual Assistant| Technical Support Specialist

I am a dedicated Virtual Assistant and Customer Support Specialist with over 7 years of experience supporting international clients across customer service, technical support, account management, and administrative operations. I have extensive experience handling phone, email, and live chat support, resolving customer concerns, troubleshooting technical issues, managing schedules, processing orders, and maintaining accurate CRM records.My background includes working with telecommunications, utility services, and consumer electronics companies, where I consistently delivered excellent customer experiences and efficient problem resolution. I am highly proficient in Google Workspace, Microsoft Office, Zendesk, Salesforce, Slack, Zoom, and AI-powered tools such as ChatGPT.I am detail-oriented, reliable, and comfortable working independently in remote environments. I am committed to helping businesses improve customer satisfaction, streamline operations, and achieve their goals through professional and dependable support.