Good day! Thank you for checking on my profile. I am ----------- -----------, a Registered Nutritionist-Dietitian. I am a HIPAA-certified healthcare virtual assistant; I have worked previously for 3 providers (and 1 podiatrist) in a family medicine clinic based in Utah, U.S.A. This clinic specializes in pain management, family care, hormone therapy, and weight loss.
As an experienced HIPAA-Certified Virtual Assistant, I can be of excellent service to your practice with the following tasks:
~ Inbound and outbound phone calls to patients, specialty clinics, hospitals, pharmacists and insurance companies
~ Appointment scheduling
~ Check in patients, collection of copays and payment posting
~ Provide swift resolution to patients' concerns
~ Maintain fun, warm, and welcoming environment for patients and the clinic staff while maintaining professionalism at work.
~ Attending to patients’ queries, medical records/laboratory/imaging order requests
~ Email, voice mails and fax management (sending fax to hospitals for lab order and imaging order).
~ Updating patients' charts and checking on patient messages in the portal.
~ Patient Intake Forms Management and Creation
~ Managing Prescription Refill Requests
~ Social Media Account Creation and Management
~ Documentation and maintaining all patient files and data entry with strict compliance to HIPAA.
~ Provide patients' assistance with processing FMLA forms to Sedgwick.
TOOLS & TECHNOLOGIES USED:
> Practice Fusion EHR
> SQUARE Virtual POS
> Tebra Patient Portal
> SR Fax
> CANVA
> Microsoft Office
> MS Teams
> Adobe Acrobat
> CapCut
WHY CHOOSE ME OVER OTHER FREELANCERS?
I am very passionate in taking care of patients. Before becoming a certified healthcare virtual assistant, I have worked for 5 years as a clinical dietitian in different hospitals, where I computed and prepared oral nutrition support to ICU patients.
I can confidently work with doctors and with other healthcare professionals towards the goal of taking care of our patients. I am a fast learner; an individual performer, trustworthy, and I strive for excellence in everything I do.
I am committed to continuous growth and learning by periodic upskilling to hone my abilities as a Medical Virtual Assistant. I am available for interviews and will be glad to hear from you soon. Thank you very much and God bless!
Light and Love,
----------- R.
