Accounts Payable Clerk
- Manage full cycle accounts payable, including receiving, processing and verifying per month for different school locations.
- Process daily bills, checks, payments and maintaining records and receipts.
- Rechecking for discrepancies in purchase orders, invoices and payments.-Reconcile processed invoices to ensure 100?curacy by verifying entriesand comparing system reports to balance.
- Preparing reports for every months worth of payables using microsoft excel.
- Processing of weekly payroll for a specified ongoing project for the school.
- Preparing monthly expected dues such as electricity bill, water bill and internet bill.
Insurance Agent
- Provide strategic advice across a variety of financial products and services (debt management, cash management, insurance coverage, investments).
- Assess client’s overall financial picture, understand their needs and develop a solid financial plan.
- Guide clients towards a profitable and secure financial decision.
- Cultivate the client base and build win-win relationships.
- Network, generate leads and grab opportunities to sell mutual funds, stocks, bonds etc to meet sales quotas.
- Keep abreast of new industry’s trends and research market to back up financial consulting.
- Oversee the course of the financial plan and update it, if necessary, to ensure profits.
- Comply with all industry rules and regulations.
- Liaise with other professionals from different fields.
Customer Service Associate
- Use telephones to reach out to customers and verify account information.
- Take payment information and other pertinent information such as addressesand phone numbers.
- Answer questions about warranties or terms of sale.
- Work with customer service manager to ensure proper customer service isbeing delivered.
- Compile reports on overall customer satisfaction.
Technical Support Associate
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Deliver service and support to end-users using and operating automated call distribution phone software.
- Gather customer’s information and determine the issue by evaluating and analyzing the situation.
- Diagnose and resolve technical hardware and software issues involving internet connectivity.
- Research required information using available resources.
- Follow standard processes and procedures.
- Identify and escalate priority issues per Client specifications.
- Redirect problems to appropriate resource.
- Accurately process and record call transactions using a computer and designated tracking software.
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.
