I am a detail-oriented and dedicated healthcare customer service professional with over 2 years of experience supporting U.S. healthcare providers under UnitedHealthcare (UHC). I have worked as a multi-skilled representative handling multiple lines of business, assisting providers with insurance-related inquiries and administrative support. While I am transitioning into a Medical Virtual Assistant role, my background has equipped me with the core skills needed to support medical offices efficiently and professionally.
My experience includes insurance verification, eligibility and benefits checks, claims follow-ups, prior authorization and referral support, and provider coordination, all while maintaining strict HIPAA compliance. I consistently assist providers by ensuring accurate information, proper documentation, and timely resolution of insurance concerns.
I am highly organized, reliable, and comfortable working in fast-paced healthcare environments. I am quick to learn new EHR systems and workflows and take pride in delivering accurate, confidential, and dependable remote support to healthcare teams.
Core Skills & Experience:
* Healthcare Customer Service
* Provider Support & Coordination
* Insurance Verification & Benefits
* Claims Follow-ups
* Prior Authorizations & Referrals
* HIPAA Compliance
* Accurate Documentation
* Professional Communication
I am seeking an opportunity to grow as a Medical Virtual Assistant and provide long-term administrative support to healthcare providers and medical practices.
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