Hi! I’m Lyn. I have more than 5 years of experience in the customer service industry.
I have developed expertise in handling customer complaints, resolving issues, and multi-tasking with different administrative tasks. I am highly proficient in Microsoft Office Suite, Google Workspace, Outlook, CRM Software and Canva. My coworkers have said that I am independent, flexible, motivated, hardworking, and detail-oriented person. I excel at email management, problem-solving, and administrative tasks.
My background aligns with proven experience in customer service, and excellent written and verbal communication skills in English. Strong attention to detail and demonstrated ability to prioritize tasks in a high-volume work environment. I believe maintaining accuracy is crucial in administrative work, and I take pride in delivering error-free documents and meticulous records. For example, I ensured the integrity of data in a critical project by implementing thorough quality checks. I believe my experience, personality and passion in learning will help me to excel in any role.