OMNIVISTA PRODUCTIONS
Social Media Manager & Content Creator / Administrative Assistant / Customer Support Specialist
May 2025 – Present
Manage multiple social media accounts, schedule posts using Publer and Meta Business Suite, and tailor content for different audiences.
Create engaging social media content, thumbnails, and graphics using Canva and Adobe Photoshop.
Write compelling captions and post content using AI tools such as ChatGPT.
Edit and repurpose short-form and long-form videos using Adobe Premiere Pro and CapCut, including captions, animations, overlays, sound effects, and B-roll.
Organize projects, manage multiple client accounts, and ensure timely delivery of content.
Stay updated on social media trends, algorithms, and best practices.
Provide customer support through chat platforms and resolve client inquiries.
Schedule appointments using Google Calendar and HD Photohub.
Create podcast topics and scripts for podcasts and talking-head video content.
TWENTY-ONE PINES
Social Media Manager & Content Creator / Virtual Assistant
November 2025 – Present
Created engaging social media captions tailored to brand voice and target audience.
Scheduled and managed content across multiple social media platforms using Meta Business Suite.
Designed graphics, promotional materials, and social media content using Canva.
Produced and edited short-form video content, including Reels, using CapCut.
Assisted with content planning and content calendar management.
Developed creative content ideas to increase audience engagement and brand awareness.
Managed social media accounts for multiple businesses across property management, logistics, rentals, and real estate industries.
THE MATRIX UNLOCKED / ZEUSSY TRADER
Short-Form Video Editor (Project-Based Contract)
August 2025 – September 2025
Edited raw footage into engaging, high-converting short-form videos for social media platforms.
Added dynamic captions, motion graphics, sound effects, and visual enhancements.
Implemented fast-paced edits and trending elements to improve engagement and reach.
Souvence E-Commerce Brand
Virtual Brand Assistant
March 2025 – April 2025
Created engaging social media posts and stories for Instagram, TikTok, and other platforms.
Designed mockups and promotional visuals for product launches.
Assisted with photo book cover design.
Edited Shorts, TikTok videos, and Reels to showcase products and increase engagement.
Alliance In Motion Global
Social Media Marketing Specialist
March 2021 – February 2025
Created social media content and graphics.
Edited photos and videos for marketing campaigns.
Responded to customer inquiries through Meta Business Suite.
Scheduled social media posts and managed content calendars.
Assisted with advertising campaigns, including ad creation and boosting.
Micro Focus
Technology Consultant I / Helpdesk Technical Account Manager (TAM)
November 2018 – May 2021
Supported customers using the Fortify on Demand (FoD) platform.
Managed customer relationships and provided technical guidance.
Troubleshot FoD portal issues, API authentication problems, and integration concerns.
Assisted customers with integrating FoD using Visual Studio, Azure DevOps, Eclipse, Jenkins, GitHub, Bitbucket, and Jira.
Resolved inquiries through tickets, email, phone, and chat support.
Coordinated trial service extensions and explained FoD products and services.
Verified and reported portal issues and coordinated with internal resources for resolution.
TPG / iiNet
Service Delivery – Fibre Faults Support
February 2018 – October 2018
Supported Australian internet and home phone customers.
Troubleshot internet connectivity, Wi-Fi, and speed-related issues.
Resolved technical support requests via phone.
Diagnosed and escalated service faults.
Delivered high-quality customer service and technical support.
