Results-driven professional with over two years of experience in the BPO industry, including a strong focus on business analysis, advanced Excel, and CRM systems such as HubSpot. Demonstrated ability to analyze data, identify trends, and deliver actionable insights that support decision-making and process optimization. Proven track record in cold calling, lead generation, and client engagement. Known for excellent communication skills, adaptability, and a passion for streamlining operations to enhance productivity.
