Detail-oriented Logistics and Operations Specialist with 10+ years of experience in global shipping and BPO environments. Proven track record in managing high-volume booking documentation, ensuring 99% accuracy, and coordinating with international teams to support seamless operations. Strong background in client communication, data management, and process improvement. Skilled in Microsoft Excel, Google Workspace, and CRM tools, with the ability to adapt quickly to remote work environments and support sales or administrative functions.