I am a dedicated and results-driven Customer Service Representative with over five years of experience in call handling. Throughout my career, I have developed expertise in delivering exceptional customer service across various channels, including healthcare campaigns, sales, billing, email, chat, as well as managing escalations and complaints. I am now seeking an opportunity to take on a more complex role within the customer service industry, one that offers opportunities for both personal and professional growth, while allowing me to continue contributing to the success of the business.