I become an Office Staff for 4months only, but I learn to answer inquiries effectively. Since my office staff experience was on a review center, I learned to communicate their preferred schedules.
On my second job, my communicate skills continued to improve as I work as HR Coordinator for 2years. For my current job as HR Staff, my skills on communication, organizational, keen to details, multitasking, and human relation improved. As a HR staff you need to be approachable for them to feel that you are ready to help them or resolve their concerns. My organizational and keen to details skills improved in my timekeeping task. In timekeeping you need to have a strong ability to notice and pay close attention to small but important details, specially it is related to their salary. Being in a field liked this, you will learn to multitask, you will answer their concerns while you're doing timekeeping and other task. But it was very fulfilling feeling when you know that you help them answer their concerns.