Executive Assistant and operations professional with 3+ years of experience across legal operations, CRM management, and AI powered process automation. Currently support the Managing Attorney of a U.S. personal injury law firm with meeting preparation, KPI reporting, SOP documentation, hiring logistics, and vendor coordination across CasePeer, LeadDocket, SharePoint, and Microsoft 365. Airtable specialist who builds CRM systems, dashboards, and automations from scratch, including a Claude AI pipeline that eliminated 5 hours of manual data entry per week with zero errors. An engineering background brings a systems-first approach to process improvement, backed by 99% data accuracy across 500+ monthly datasets and an 80% cut in manual reporting effort.
