I am an experienced E-commerce Seller Verification Specialist with expertise in account reviews, document verification, fraud detection, escalated case handling. I am skilled in cross-checking seller information, validating account requests, and resolving account issues through Zendesk, ensuring platform compliance and security.
In addition, I have strong experience in social media risk assessment, where I analyze data to identify account-related risks, detect fraudulent activities, and mitigate online threats. I stay updated on fraud trends and support decision-making processes to enhance account safety and prevent potential risks.
I also bring a solid background in credit underwriting and business credit collections. I am highly analytical in reviewing applications, assessing financial data and risk factors, ensuring compliance with credit policies, and managing overdue accounts. I am experienced in negotiating payment terms, resolving payment issues, and maintaining positive client relationships while protecting the company's financial interests.
Detail-oriented, reliable, and results-driven, I am committed to helping businesses maintain secure, compliant, and trustworthy platforms.