I am a versatile professional with experience in customer service, legal support, credit investigation, and freelancing. With a degree in Hotel and Restaurant Management from STI College Baliuag, I have developed strong skills in communication, problem-solving, and attention to detail. Currently, I work as a Process Associate at Concentrix, handling calls, chats, and ticketing for an e-commerce account. My background includes roles as a Court Litigation Officer at SP Madrid Law Firm and a Credit Investigator at Honda Motorsports Inc. I also have extensive experience as a freelance writer, virtual assistant, and entrepreneur. Proficient in Microsoft Office, Google Suite, Canva, and CRM tools, I am a continuous learner who thrives in dynamic environments. Passionate about efficiency, leadership, and innovation, I am committed to delivering excellence in every opportunity I pursue.