I am a motivated and detail-oriented Logistics Operations Virtual Assistant with a strong focus on back-office and administrative support. I help keep shipments, documents, and communications organized by handling data entry, email management, and logistics paperwork with care and accuracy. Reliable, adaptable, and easy to work with, I enjoy supporting logistics and freight forwarding teams in fast-paced environments.
Services I Offer:
- Quoting - Quoting from a carrier’s website or sending quote requests to carriers via e-mail.
- Shipment Coordination - Booking and managing freight pickups and deliveries.
- Email Communication - Sending updates and replying to customer or carrier emails.
- Tracking Shipments - Monitoring freight status using carrier websites or by sending emails to the carrier asking for the shipment updates.
- Updating shipment files - Entering data in TMS (Transportation Management System) or spreadsheets.
- Document Handling - Organizing Bills of Lading (BOLs), Proof of Delivery (POD), and invoices, rate confirmation.
- Customer service - Handling inquiries, delays, or issues.
Tools I Utilize:
- Microsoft Office
- Google Workspace
- Zoom
- Asana
- Canva
