I have over 10 years of experience providing customer support via chat and email, handling inquiries, resolving complaints, and ensuring customer satisfaction in a fast-paced environment. I’m skilled in delivering accurate information, troubleshooting issues, and maintaining clear and professional communication. I also have experience using CRM tools and consistently meeting performance targets such as response time and resolution rate. I’m detail-oriented, reliable, and genuinely focused on helping customers. I can multitask efficiently, adapt quickly to new tools and processes, and remain calm under pressure.
