Hi Im Erica May Beliran, I have in a BPO industry for almost 2 years as a CSR.
With the experience that I have I am already fully skilled in
-resolving customer concern efficiently, managing high-volume inquires and maintaining positive customer relationship. I have strong communication skills, a proactive approach to problem solving and a commitment to ensuring customer satisfaction. I am known for my adaptability, optimistic attitude, and approachability.
