Key Skills - Classroom management and curriculum planning, Technical troubleshooting and IT support, Customer relationship management, Sales and upselling strategies, Conflict resolution and problem-solving, Strong verbal and written communication, Team collaboration and multitasking.

Dedicated and versatile professional with extensive experience in education and customer support. Over 7 years of teaching in both private and public schools, fostering academic growth and personal development in students. Complemented by 5 years in the business process outsourcing (BPO) industry, excelling as a technical support specialist, sales associate, and customer service representative. Adept at communication, problem-solving, and providing tailored solutions to meet diverse needs.