I have over 7 years of experience working in the IT industry, with a focus on system administration, network management, and troubleshooting complex IT issues for various organizations.
I also have over 10 years of experience working as a Technical Support and Customer Service Representative, providing comprehensive support to customers on a range of technical issues. My role involved troubleshooting software and hardware problems, answering inquiries, and ensuring a positive experience for customers across multiple platforms.
