Customer Service, Customer Relationship Management, Lead Generation, Appointment Setting, Cold Calling

High-Impact Operations Specialist with a Communication Degree, and over two years of experience in the high-pressure environment of JPMorgan & Chase account under Teleperfomance. My background spans Retail Banking and Home Lending Lead Generation, giving me a unique blend of analytical precision and persuasive communication. I specialize in maintaining 100% data integrity within complex CRM systems, fraud mitigation, and high-volume outreach. I bring an elite level of English proficiency, crisis management skills, and a 'client-first' mindset to any organization.