I have a strong experience with customer service, technical support and sales. I've been with the BPO industry for 3 years and 6 months and I was able to handle voice and non-voice account under multiple telco company. I am knowlegeable with Microsoft office (Word, Excel, OneNotes), CRM, and other tools. I also have a an experience with leadership as I have been upskilled as a Sales Coach. I am looking forward to work with you in the future.
