I am a results-driven E-commerce Virtual Assistant with hands-on experience managing my own Shopify store, supporting Amazon product research, and working in the BPO industry. I bring a strong understanding of both e-commerce operations and professional customer communication from sourcing profitable products to creating high-converting listings and delivering excellent customer support.
In Shopify, I specialize in end-to-end product listing management, including uploading products, writing SEO-optimized titles and descriptions, organizing collections, managing variants and pricing, and maintaining a clean, conversion-focused storefront. I also use Kopy to streamline and enhance product descriptions while ensuring quality and consistency.
For Amazon, I focus on manual product research and online arbitrage. I analyze BSR, competition, and demand to identify profitable opportunities using Keepa and Helium 10. I am detail-oriented in validating product data and ensuring strong sales potential.
I also have experience with print-on-demand using Printify, including product creation, mockups, pricing, and publishing products to Shopify stores.
In addition, my BPO background has strengthened my communication and problem-solving skills. I have handled customer inquiries through chat and email, managed support tickets using Zendesk, resolved issues efficiently, and maintained a high level of professionalism to ensure customer satisfaction.
Tools I use:
Shopify | Amazon Seller Central | Keepa | Helium 10 | Kopy | Printify | Zendesk | Google Sheets
I am highly reliable, organized, and proactive. I am a fast learner who adapts quickly to new systems and workflows, and I am always willing to be trained and learn new tools to continuously improve performance.
I am seeking a long-term opportunity where I can contribute to scaling an e-commerce business while delivering consistent, high-quality results.
