Legal Assistant
Goldman Law and Associate | 2024–2026
Draft, proofread, and format legal documents such as pleadings, motions, contracts, affidavits, and correspondence.
Ensure documents comply with court rules and filing requirements.
Monitor case progress and update attorneys on important developments.
Serve as a point of contact between clients and attorneys.
Manage attorney calendars, emails, and appointments.
Executive & Administrative Virtual Assistant
Upfish Management LLC | 2022–2024
Managed executive email correspondence, calendar scheduling, and travel coordination.
Maintained organized digital filing systems and handled data entry tasks.
Processed orders, updated product listings, and supported operational workflow management.
Assisted with client communications and service coordination.
Legal Assistant
Arizona Law Group|-----------
Drafted and organized legal documents, including retainers, pleadings, and supporting case materials.
Monitored case deadlines, scheduled hearings, and ensured timely follow-ups.
Managed attorney calendars, travel arrangements, and confidential client documentation.
Coordinated daily schedules to ensure efficient case and appointment management.
Communicate with courts, government agencies, and opposing counsel.
Sales and Technical Support
IBEX Global Solutions |-----------
Assisted customers with mobile device purchases and wireless plan recommendations.
Resolved billing concerns, payments, and account adjustments.
Provided technical support for mobile devices and wireless services.
Handled customer inquiries while ensuring excellent service and resolution.
Promoted mobile products, plans, and service features to customers.
Processed activations, upgrades, and account changes accurately.
Troubleshot device, network, and connectivity issues for customers.
Maintained customer records and documented support interactions.
Customer Support Representative
VXI Global Solutions | 2016–2018
Handled bi ling inquiries and provided detailed account explanations to customers.
Analyzed client needs and recommended tailored service plans and solutions.
Addressed pricing concerns and implemented retention strategies to prevent service cance lations.
Maintained accurate customer records using CRM systems.
Verified
