I am a detail-oriented and dependable Virtual Assistant with experience in customer support, email management, accounts handling, and administrative operations. I've supported fast-paced teams by keeping inboxes organized, customers assisted, and day-to-day operations running smoothly.
I specialize in email and phone support, scheduling, follow-ups, data entry, and account-related tasks, allowing business owners and managers to stay focused on higher-level priorities.
What I can help with:
Professional email and customer support
Inbox management, scheduling, and task coordination
Billing, collections, invoice processing, and account support
Accurate data entry and documentation
Calm, solutions-focused handling of customer concerns
Tools I've used:
Booking Koala, Notion, Re:amaze, Konnektive CRM, First Support, Citrix, BassNet Fleet Management, Microsoft Dynamics AX & D365, Google Workspace, Outlook, Gmail, Zoom Workplace, Skype, -----------, Microsoft Teams, Slack and Chat GPT.
With a background in Accounting Information Systems and hands-on experience across customer service and operations, I bring structure, reliability, and clear communication to every task. I've also been recognized for strong call quality, performance improvement, and customer satisfaction.
If you are looking for a reliable, long-term VA who follows through and communicates well, I would be happy to support your business.
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