Customer Service and Sales Support Specialist with experience supporting AU and US clients. Skilled in handling events, quotations, service agreements, and remote coordination using tools like Microsoft Office, Google, Xero, Dropbox Sign, and CreditorWatch. Handled service recovery, escalations, and order concerns for Macy’s and Bloomingdale’s. Also managed social media pages, replied to inquiries, and assisted with bookings.
Business owners love working with me because I treat their business like my own. I take care of their clients like VIPs, that’s why they keep coming back. I’m focused, reliable, and results-driven, and they trust me because I help make their business grow.