As a Portfolio Manager (assistant to the Property Manager), I specialized in managing property operations, including renewals, leasing, collections, evictions, maintenance, and turn processes, ensuring timely completion and adherence to SLAs. I provided detailed financial reporting, including owner statements, rent rolls, and disbursement details, while maintaining clear and consistent communication with property owners. By collaborating with cross-functional teams, I effectively resolved accounting bottlenecks and ensured operational efficiency across all assigned portfolios.
