I worked as a Player Support Specialist for the MMORPG "Palia" and through it, was able to craft a bunch of skills in understanding how to best help players with their needs.
This translated really well in my second job, being an assistant Filmer/Director for a popular Youtube Gaming Channel. This opened my eyes as to how content is being curated towards the audience, and how certain styles of filming, scripting, and content, can influence metrics, such as AVD or CTR.