I have several years of experience in email customer service and drop shipment fulfillment, supporting eCommerce businesses with fast, reliable, and customer-focused solutions. I'm skilled in managing high-volume support inboxes, resolving customer concerns with professionalism, and maintaining a consistent brand voice. On the fulfillment side, I handle order processing, supplier coordination, and shipment tracking to ensure smooth delivery operations. My strengths include clear written communication, problem-solving, attention to detail, and proficiency with tools like Gorgias, and inventory management platforms. I’m passionate about creating positive customer experiences while keeping backend operations running efficiently.
