Detail-oriented and compassionate healthcare support professional with over 8 years of experience in claims resolution, regulatory compliance, and process improvement. Highly skilled in HIPAA and CMS regulations, provider communications, and virtual customer service. Proven ability to optimize workflows, manage sensitive data securely, and maintain accurate documentation. Adept at multitasking and problem-solving in fast-paced environments, committed to confidentiality, professionalism, and delivering high-quality virtual support that enhances healthcare operations and patient satisfaction.
