Experienced Customer Service Representative | Administrative Virtual Assistant
Always ready for brand new opportunities and seeking growth.
Tools:
Zillow, Outlook, Microsoft Teams, Softphone, Navigator, Citrix, Google Voice, Canva, Airbnb, Vrbo, Avochato Icon, email, HubSpot, Guesty, Breezeway, Aloware, -----------, Google Flights, Autohost, Google Workspace, MS Office, WhatsApp, Zoom, Trello, Slack, Notion, -----------, Salesforce, Sabre
Additional skills:
_Handle complaints,
_Refund and disputes processing,
_Mediation
_Issue Resolution
_Appointment Setting
_Knowledgeable of Microsoft Office programs, Windows OS, Excel, and Google Apps (Docs, Sheets, Drive, Slides)
_Email Correspondence
_Calendar Management
