Detail-oriented and experienced Virtual Assistant with a solid background in healthcare administration. I began my career as a Customer Service Representative handling medical and dental eligibility, authorizations, and claims, where I developed accuracy, efficiency, and strong communication skills. Promoted to Supervisor after two years, I led a team in maintaining high service standards and resolving complex provider issues. Most recently, I worked in a therapy clinic (Physical, Occupational, Speech, and ABA) managing eligibility verification and authorizations to ensure timely claim payments. I bring excellent organizational skills, reliability, and a strong understanding of therapy office operations.
