With over 5 years of BPO Tech Support experience and 5 years as an in-office WordPress Web Designer, I bring a strong combination of technical expertise, customer support skills, and hands-on website development experience. I specialize in building, maintaining, and optimizing WordPress websites using Elementor, Avada, WooCommerce, and Shopify, ensuring they are fast, mobile-responsive, and easy for clients to manage.
I have worked on website redesigns, landing pages, site maintenance, plugin troubleshooting, and performance optimization. My background in tech support allows me to quickly diagnose issues, resolve technical problems, handle customer concerns professionally, and communicate clearly — whether through chat, email, or ticket systems.
I am confident handling tasks such as website updates, product uploads, speed improvements, DNS and hosting configurations, basic SEO setup, site security checks, and daily website maintenance. I also have experience with Canva, basic graphic design, and creating visuals for websites and online branding.
What makes me different is my reliability, strong attention to detail, and my commitment to long-term work. I enjoy helping businesses improve their online presence while also supporting their technical needs. I am organized, quick to learn new tools, and able to work independently with minimal supervision.
I am looking for a stable, long-term remote role where I can apply my skills in WordPress, tech support, customer service, and website maintenance to help your business grow.
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