Has a strong and extensive background in customer service for a big E-commerce company based in Europe.
Ability to quickly adapt to the changes in the workplace and willing to learn new things.
Skilled in using Shopify, Freshdesk, Zendesk, Reamaze, Slack and Google Workspace.
Helping customers is my passion and I believe that understanding their needs is essential to achieving a great customer experience. Answering inquiries about products and services and offering recommendations on other information helps attract new customers.
Seeking improvement and striving to provide better resolution to the customers.
