Detail-oriented and results-driven professional with extensive experience as a Quality Assurance Analyst and Customer Service Specialist, particularly in the Airbnb and property management sectors. Adept at optimizing guest satisfaction, streamlining short-term rental operations, and upholding service excellence. Proven ability to support executive-level operations as an Executive Assistant, manage communications as an Appointment Setter, and coordinate cross-functional projects as a Project Coordinator. Recognized for strong organizational skills, clear communication, and a proactive, solution-focused approach.
