Detail-oriented and customer-focused Virtual Assistant and Customer Service Specialist with over a decade of BPO experience in inbound and outbound voice support, sales, and retention. Recently trained in Shopify eCommerce store management, including product listing, order fulfillment, and basic store optimization. Skilled in social media management, lead generation, Canva graphics, and email communication. Highly adaptable, reliable, and eager to support businesses with a strong blend of communication skills and digital tools.