Operations & Backend Support VA | Admin Support Specialist | Inventory Management & Workflow | KPI Reporting

Operations and Backend Support Specialist with 7+ years of experience helping businesses streamline operations, organize backend systems, and ensure smooth execution of daily workflows for retail and e-commerce teams handling 50+ staff.

I support business owners who are struggling with operational chaos—such as disorganized workflows, missed tasks, inaccurate inventory tracking, and inconsistent reporting—by building structured systems that improve accuracy, speed, and accountability.

My goal is to make your operations clear, organized, and reliable so your business runs smoothly even without constant supervision.

WHAT I CAN HELP YOU WITH
Operations & Workflow Support
- Task tracking and execution follow-ups
- Workflow coordination and process improvement
- SOP implementation and daily operations support
- KPI tracking and performance reporting

Inventory & Backend Operations
- Inventory tracking and stock monitoring
- SKU creation and product data management
- Order processing and fulfillment coordination
- Backend system organization and updates

Administrative & HR Support
- Email management and coordination
- Data entry and documentation control
- Scheduling and calendar management
- Recruitment support (screening, interview scheduling, onboarding coordination)
- File organization and reporting

Basic Bookkeeping Support
- QuickBooks Online transaction recording
- Basic financial data entry and reconciliation support
- Invoice and records organization
- Expense and payment tracking assistance

E-commerce & Business Support
- Product listing and SEO descriptions
- Supplier and order coordination
- Basic CRM and customer support tasks
- Social media scheduling support

TOOLS I USE
Google Workspace | Microsoft Excel | Google Sheets | Asana | Trello | Canva | QuickBooks Online | Slack | Zoom | WhatsApp | Telegram | ChatGPT | Claude

LET’S WORK TOGETHER
If your business is struggling with messy operations, missed follow-ups, or inconsistent execution,
I can help you bring structure and reliability to your backend processes.

I make sure your operations are organized, trackable, and properly executed so nothing falls through the cracks while you focus on growing your business.

Feel free to message me if you need reliable operations and backend support.