Reliable and results-oriented customer support professional with 2+ years of experience in technical troubleshooting, billing resolution, and handling complex escalations. Skilled in managing high-volume support across platforms like Zendesk, Freshdesk, Re:amaze, YouTrack, ClickUp, and Shopify.
Experienced in resolving payment disputes and chargebacks through PayPal, Stripe, and Klarna—delivering fair outcomes with speed, empathy, and strategic communication. Committed to providing seamless customer experiences, improving support workflows, and staying composed in high-pressure environments.
