Detail-oriented and results-driven professional with experience in Quality Assurance, Customer Service, and Office Administration. Proficient in manual testing (SIT & UAT), test case development, data entry, sales tracking, and customer relationship management. Skilled in Microsoft Office Suite, effective communication, and problem-solving. Adept at maintaining high standards of operational efficiency and customer satisfaction. Passionate about delivering top-notch service and ensuring seamless workflow processes. Open to opportunities in HR, administration, and quality assurance roles.