I am a versatile Non-Voice BPO Specialist with almost 10 years of experience across live chat, email support, as a fraud analyst, and online proctoring accounts. My expertise spans handling multi-threaded chat conversations, resolving complex email tickets, and conducting real-time behavioral analysis for high-stakes examinations. I thrive in fast-paced, detail-driven environments where data privacy, rapid technical troubleshooting, and strict compliance are top priorities.
