With 10 years of experience in the BPO industry and a year of Virtual Administrative experience, I have developed a robust skill set in customer service, cross-functional communication, performance and conflict management, coaching, interdepartmental collaboration as well as travel, calendar, email, invoice and reports management. I am excited to apply my leadership, administrative, and communication expertise as a Virtual Assistant, where I can contribute to providing exceptional support and service. I am eager to take on new challenges, continue to grow professionally, and bring value to your team.